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The Express Gazette
Sunday, December 28, 2025

Neighbors, fences and pricing mistakes: what the law says about everyday home disputes

A consumer-law expert explains when a neighbor can’t automatically remove a fence for an extension and how pricing errors in cottage bookings are handled.

Neighbors, fences and pricing mistakes: what the law says about everyday home disputes

Neighbors often ask whether they can remove or alter a fence to speed up building work. A consumer-law column clarifies that a neighbour does not automatically gain the right to tear down or access private land, even if it makes construction easier. The fence and garden remain the property of the owner, and convenience for the neighbor does not override property rights. In some cases, a neighbour may apply to the court for an Access to Neighbouring Land Order under the Access to Neighbouring Land Act 1992, but such orders are narrowly tailored to allow only essential work and require justification that access is necessary.

It may come with strings: limited timescales, conditions on what can be done, compensation for inconvenience, and an obligation to reinstate the fence and garden to their original state. Privacy and security should be protected, the article notes, not sacrificed for the sake of speed. As always, the advice is to pursue an amicable solution first; many disputes arise from miscommunication and can be resolved through talk and written agreements. If a dispute escalates, it can affect property sale because buyers may view unresolved neighbor issues as a risk, which could influence offers.

Separately, readers have asked about a pricing error when booking a holiday cottage. In general, once a booking is confirmed and payment is taken, a binding contract is formed and both parties must honor the price. However, genuine price mistakes do occur, and there is a mechanism to unwind contracts when there is manifest error or a genuine mistake about the price. In practice, the party seeking to unwind must show that the price error was not simply a change of mind. If the owner offers a substitute property at a different price rather than honoring the original rate, that can undermine the argument that a mistake occurred. The reader is advised to respond by asking the owner to prove the usual rate for the date and to demand a refund and compensation if they refuse to honor the original contract; if necessary, a claim in small-claims court can be pursued for breach of contract with solid evidence.

Readers also raise questions about ownership and divorce: what happens if a home is in one spouse's name only? The guidance notes that questions about marital property and access can arise in consumer-law contexts, highlighting the importance of clear ownership and written agreements when combining property and family life. In all cases, seeking timely legal advice is recommended to resolve such issues and to prevent disputes from affecting daily life.

The column underscores that everyday living arrangements—fences, extensions, bookings, marriage, and home ownership—fall under the same principle: rights must be balanced with responsibilities, and amicable solutions are the preferred route to avoid long disputes that can affect a home’s value and a family’s peace of mind.


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