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The Express Gazette
Monday, December 29, 2025

Early-morning Christmas travel tops satisfaction study as late-night trips lag

Global data show best times to fly during the holidays are early-morning departures, with Boxing Day dawn flights posting the highest satisfaction and late-evening travel scoring the lowest.

World 8 days ago
Early-morning Christmas travel tops satisfaction study as late-night trips lag

A global analysis from HappyOrNot finds that the best Christmas travel experiences come from early-morning departures on Christmas Eve, Christmas Day and Boxing Day, while late-evening and overnight flights consistently perform worst.

The study analyzed millions of real-time passenger feedback responses collected at airports worldwide during December 2024 and the first part of December 2025. It comes as authorities and airlines brace for what researchers describe as the busiest Christmas on record for airline travel, with tens of millions expected to take to the skies in December. The findings come amid a period of rising demand and crowded terminals, underscoring how timing can influence the travel experience during a peak festive season.

Across Christmas Eve, Christmas Day and Boxing Day, the pattern is consistent: early-morning departures deliver the best experience, while late evenings and overnight travel generate the lowest satisfaction. The single happiest moment of the festive travel period occurred on Boxing Day at 4 a.m., when satisfaction peaked at 86.4 per cent, according to the data. Even on Christmas Day, satisfaction peaked before dawn at 3 a.m. with 85.9 per cent, before dropping sharply as the day progressed.

The study also notes a broader trend: passenger satisfaction declined steadily as Christmas approached, slipping from 82.6 per cent in early December to 80.6 per cent during Christmas week. The data also show an improving year-on-year picture, with early December 2025 posting higher satisfaction than the same period in 2024, suggesting airports and airlines are adapting to festive demand despite higher volumes.

Miika Mäkitalo, CEO of HappyOrNot, said the findings illustrate that happiness is not random during peak travel. "Christmas travel is often described as chaotic, but what this data shows is that passenger happiness isn't random — it's highly predictable. The biggest driver of satisfaction isn't only the date itself, but how crowded, compressed and fatigued the system is at the moment you travel," he said. "Across Christmas Eve, Christmas Day and Boxing Day, the pattern is consistent: early-morning departures deliver the best experience, while late evenings and overnight travel generate the lowest satisfaction. What's particularly striking is that even on Christmas Day — a date many travelers assume will be calmer — timing still matters."

The findings come as the Civil Aviation Authority (CAA) reports that 2025 featured the busiest summer ever for UK aviation. Regulators and industry groups have signaled they are working to prepare for the busiest Christmas in history, with authorities cautioning travelers to plan ahead as millions take to the skies.

Experts say the practical takeaway for holiday travelers is clear: aim for early-morning flights during the festive period when possible, and minimize overnight or late-evening travel to improve the odds of a smoother experience. With December projected to be the peak of holiday travel, timing could be as important as the destination itself for many passengers this year.


Sources